Frequently Asked Questions (FAQ)
What ingredients do you use in your products?
The common ingredients for our sambal are anchovies, red onion, chili, oil, sugar, and salt, creating a perfect balance of savory, spicy, and sweet flavors.
How can I place an order?
You can easily order through our website @ sambal-warisan.com or by contacting our customer service team by filling out the Contact Us form on the website. We offer a convenient online ordering system for a seamless experience
How should I store your products?
Close tightly after use and store in the refrigerator. Make sure it does not come into contact with water.
Note: If the bottle has been opened, the sambal will last a week if NOT stored in the refrigerator.
Can I customize my order to accommodate specific dietary needs or preferences?
Unfortunately, we do not offer customization options for our sambal. Our recipe is meticulously crafted to achieve a specific balance of flavors using anchovies, red onion, chili, oil, sugar, and salt. This ensures that every batch meets our high standards of taste and quality.
What are the delivery and pick-up options available?
We offer convenient delivery options to bring our treats directly to your doorstep. Additionally, if you prefer, we provide pick-up options for those who want to collect their orders. Check our website for delivery zones and pick-up locations.
How does Sambal-warisan ensure allergen safety?
We take allergen safety seriously. Our central kitchen follows strict protocols to prevent cross-contamination. We also clearly label ingredients on our products, providing transparency for customers with specific allergies.
How can I stay updated on sambal-warisan offerings and promotions?
Stay connected with us through our website and social media channels (Facebook, Instagram, and TikTok) for updates on new products, promotions, and more. Join our mailing list to receive exclusive offers directly to your inbox.
How can I use your sambal in my meals?
Open, scoop out the sambal using a dry spoon, and enjoy it as usual. Our sambal enhances hot rice, bread, noodles, and serves as a versatile food seasoning. Use it as a paste for fried rice, noodles, and pasta. Spread it on bread, roll bread, and biscuits—it’s that versatile!
What levels of spiciness do you offer for your sambal?
- Not spicy (1/5 level of spiciness)
- Original (3/5 level of spiciness)
- Very spicy (5/5 level of spiciness)